Wine and Whiskey Club FAQs

What are the benefits of being a Wine and Whiskey Club Member?

• Wine -- Members make their own selections. Make your selection from either our Riverwood Winery wines or from wines remaining in stock from those we’ve poured at our monthly International Wine Tastings. RW Single Bottle Members can choose any wine up to $25, RW Two Bottle Members can choose any two wines up to $25 each; wines valued at greater than $25 may be substituted with the charge of the remaining balance. If you do not pick up your wine each month, it will roll over to the next month.
• Whiskey -- RW Single Bottle Members can use their monthly club reward on a flight or dram of whiskey up to $25 or $45 for Two Bottle Members. RW Single Bottle Members receive a 10% discount on all Whiskey Bar tastings and purchases. RW Two Bottle Members receive 15% on all Whiskey Bar tastings and purchases. 
• Discounts on our Wine Tastings -- Receive 2 Complimentary Tastings of wines per month for 1 Bottle members and 4 Tastings for 2 Bottle Members.

• Discounts on wine, whiskey, and selected retail merchandise -- 
  • RW Single Bottle Club:
    • 10% discount on ALL Riverwood purchases:
      • Food purchases
      • Retail merchandise. 
      • Whiskey Bar tastings and purchases. 
      • Vintner's Room Rental.
    • Birthday glass of wine OR a $7 dram of whiskey.
    • Note:
      • Monthly bottles do not apply towards ½ case and full case purchases.
      • Discounts do not apply to already discounted items.
  • Premium Two Bottle Club:
    • 15% discount on ALL Riverwood purchases:
      • Food purchases
      • Retail merchandise. 
      • Whiskey Bar tastings and purchases. 
      • Vintner's Room Rental.
    • A Birthday glass of wine OR a $7 whiskey credit. 
    • Note:
      • Monthly bottles do not apply towards ½ case and full case purchases.
      • Discounts do not apply to already discounted items.
• Admission to the Riverwood Monthly International Wine Tastings -- Once a month, Riverwood hosts a tasting of six different wines from around the world! The regular cost is $10 to try six wines. Members receive two tastings for no charge. 
• Birthday glass of wine or dram of whiskey -- during the month of the Member’s and designated guest’s birthday. Birthday glasses of wine are redeemable during the month of a Member’s or Designated Guest’s birthday month
• Wine consultation -- with a member of our expert and friendly staff to help you with those pesky wine questions. Having a party and are unsure about what wine pairs with your menu? We’ve got you covered! 

• Access to Members only events, specials, and other benefits throughout the year -- Members will receive updates through the newsletter letting them know of events and specials throughout the year. 

• Discounts on room rental fees -- One Bottle Club Members receive a 10% discount for Riverwood’s Vintner’s Room. Premium Two Bottle Club Members receive a 15% discount for Riverwood’s Vintner’s Room. Great spaces for hosting that special event or corporate retreat. 

• Riverwood Newsletter -- Enjoy the Riverwood Newsletter with news on upcoming events, exclusive members-only insider information, and behind the scenes details. 

• Immediate activation of benefits -- After submitting your application, your card will be charged and your benefits will be immediately available for use.  As they say, membership has its privileges! When visiting the winery or reserving a spot for a winery event, just let us know that you are a Wine Club Member so that we can apply the your benefits and discounts. 

What does "designated guest" mean?

A designated guest can be a spouse, significant other, or friend.
Members are allowed only one designated guest per membership.
The designated guest receives a birthday glass of wine or dram of whiskey during the month of the designated guest’s birthday. 

What are the different types of Memberships?

Yes! There are two options to choose from to fit your needs:

• RW Single Bottle Club Membership.
  
• RW Two Bottle Club Membership.

What are the prices of the wine club memberships?

• RW Single Bottle Club is $24.99 per month plus tax.
  
• RW Two Bottle Club is $44.99 per month plus tax.
  
• Gift Membership: Same options, benefits, and pricing as above.

What discounts do I receive as a Wine Club Member?

• RW Single Bottle Club Members:
  • 10% discount on ALL Riverwood purchases:
    • Food purchases
    • Retail merchandise. 
    • Whiskey Bar tastings and purchases. 
    • Vintner’s Room Rental.
  • Birthday glass of wine OR a $7 dram of whiskey.
    
  • Note:
    • Monthly bottles do not apply towards ½ case and full case purchases.
    • Discounts do not apply to already discounted items.
•  RW Two Bottle Club Members:
  • 15% discount on ALL Riverwood purchases:
    • Food purchases
    • Retail merchandise. 
    • Whiskey Bar tastings and purchases. 
    • Vintner's Room Rental.
  • A Birthday glass of wine OR a $7 whiskey credit. 
    
  • Note: 
    • Monthly bottles do not apply towards ½ case and full case purchases.
    • Discounts do not apply to already discounted items.  

When should I expect my birthday rewards?

You will receive one birthday glass of wine or $7 dram during the month of the Member’s birthday. Your Designated Guest will get theirs during the month of their birthday.

Which date am I billed?

Members will be billed monthly on the 26th of the month. 

Which day of the month can I pick up my wine?

Your wines will be available for pick up at the Winery on the first Winery business day of each month. 

What happens if I am unable to come in for my wine?

• If you can’t make it in each month, that’s OK. You can come in at your convenience and pick up your wines for the months you have missed.
  
• If you do not use your monthly allocation, it will roll over to the next month. 
• Note: Wine tastings do not roll over. 
  

How long am I committed to stay in the Club, once I become a Member? 

You must maintain your membership for a minimum of three months.  After that, you may cancel at any time within thirty days written notice prior to the billing date (generally the 26th of the month). Your cancellation must be in writing by email, mail, or handed to us at the winery. We cannot accept verbal cancellations or those submitted by phone or voice mail. Of course, you are welcome to rejoin at any point.

I would like to make updates to my Membership. Where may I do that?

Temporarily, only by calling us or emailing us or at the Winery but eventually online. 

How do I cancel my Membership?

We understand that nothing lasts forever and we hate to see you go -- you may cancel at any time within thirty days written notice prior to the billing date (generally the 26th of the month). Your cancellation must be in writing by email, mail, or handed to us at the Winery. We cannot accept verbal cancellations or those submitted by phone or voice mail. Of course, you are welcome to rejoin at any point.

Can I put my Membership on hold?

Yes. We understand that things come up and that you may need to temporarily suspend your Membership. You may place your Membership on hold with a written notice to Riverwood Winery at least five days prior to the billing date. Please note that a hold on your Membership also suspends all club benefits.

Where can I find the Terms & Conditions 

Club Terms and Conditions